FAQ’s

What services do you offer?

1

Animal assisted therapy is a therapeutic approach that incorporates animals, such as dogs, horses, into treatment plans to support individuals' mental, emotional, or physical well-being. It aims to improve outcomes in areas like stress reduction, social skills, and motivation by fostering positive interactions between clients and animals. This type of therapy is commonly used in healthcare, aged care, and educational settings across Australia.

We can assist with:

  • Grief & Loss

  • Anxiety Disorders

  • Stress, Anxiety & Depression

  • Trauma & PTSD

  • Domestic Violence & Sexual Assault

  • Behavioural Issues

  • Autism Spectrum Disorder (ASD)

  • Attention Deficit Disorder (ADHD)

  • Alcohol Addiction

  • Relationship Breakdown & Separation

  • Self-Esteem & Confidence Issues

  • Eating Disorders

  • Post Traumatic Stress Disorder (PTSD)

How do I get started?

2

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way

Do I need to be experienced with horses? Do I need to know how to ride?

3

Absolutely not! We provide a safe environment where all interactions with horses will be on the ground and with a qualified horse handler present at all times. Our priority is to ensure the well-being of both participants and horses, so every session is closely supervised for everyone's safety.

Is there an age limit?

4

Animal Assisted Therapy & Counselling is available for children and adults of all ages, with a minimum age requirement of 5 for participation.

What if I have an NDIS plan?

7

What do I need to wear? What do I need to bring?

5

How much is each session?

6

Need Emergency Support

9

What is your cancellation policy?

8

Have another question?

10

As this is an outdoor activity, please dress for the weather. Bring a jacket if it’s cold, raincoat if it’s wet or a hat if it’s sunny, and wear appropriate footwear such as closed‑toe shoes, as you’ll be around animals.

60-minute sessions are $150 + GST if you are not an NDIS participant

Unfortunately we do not offer mental health plans funded by Medicare

We are happy to work with NDIS Self Managed Clients and NDIS Plan Managed Clients. Please do not hesitate to contact to discuss how this works.

Our services are highly sought after, and in order to ensure that every client receives the attention they deserve, we have implemented a cancellation policy. This policy allows us to offer available time slots to others when cancellations occur, helping us to maintain efficiency and fairness for all.

We kindly ask that you provide at least 48 hours notice should you need to cancel or reschedule your appointment. Cancellations made less than 48 hours before your scheduled session will incur a charge of 100% of the consultation fee.

For cancellations or changes made more than 48 hours in advance, there will be no penalty, and your appointment can be rescheduled at your convenience. In the event of unexpected emergencies or exceptional circumstances, please contact us directly so we can discuss possible solutions.

If you are unable to attend your session, please notify us as soon as possible by emailing info@amindfulherd.com.au or calling/texting 0487 091 739. Your cooperation is greatly appreciated and helps us provide the best possible service to all our clients. Thank you for your understanding.

000 Police, Ambulance or Fire

13 11 14 Life Line – Crisis support

1800 551 800 – Suicide help line

1800 250 015 – Alcohol and Drug support line

1800 858 858 – National Gambling helpline

1300 224 636 – Beyond Blue

1800 551 800 – Kids Helpline

1300 789 978 – Mens Helpline

If you have any other questions that I haven’t addressed, please do not hesitate to reach out to me. I’m always happy to assist and provide further information if needed. Feel free to send an email to info@amindfulherd.com.au or give me a call at your convenience on 0487 091 739, and I’ll get back to you as soon as possible.